Just an update about the Explosion / Fire at The Planet’s H1 Datacenter in Houston, Texas. The staff was called into work this morning following the incident along with representatives from many of the planet’s key providers. At last report from 1-866-325-0045, the Planet’s information line, partial power should be restored by 5pm this afternoon. […]
H1 Data Center Explosion/Fire
I received a Tweet this morning at 4:55 that there was an explosion at at The Planet’s H1 Data Center this morning in Houston. This primarily affects Legacy EV1 / Rackshack clients. Hopefully they can get everything up and running as quickly as possible, I know that they have a pool of vendors on standby […]
Facebook Gets $100M Loan for Servers
Wow, talk about a bank note! Facebook just got a $100 million dollar loan from a venture capital group out of California so they can add additional servers to their infrastructure. Get this, they were able to pull off this deal without tying up any equity in the company. I think in some ways this […]
Webhosting Support Tickets…
With most hosting companies the only way to get technical support is through a ticketing system. This method requires customers to login to their online account at their hosting providers website and report their support issues via form generated email that is archived into a ticketing system. With technical users this is usually just fine. […]
Managing Email Uptime…
There is a lot of talk today in the industry about guaranteed uptime in regards to email. A lot of companies offer 99.9% uptime, etc., but fall short of explaining how this is guaranteed. I think that in a lot of cases by offering this 99.9% uptime guarantee they (other service providers) are more or […]
C I Host Responds to Robbery Reports
I blogged on this topic yesterday because I thought that it was probably one of the most bizarre things I had heard in a long time, if ever before, in the hosting industry. I was first alerted when I saw some angry posts on the message boards out there from CI Host Customers. Thank goodness […]