There is a lot of talk today in the industry about guaranteed uptime in regards to email. A lot of companies offer 99.9% uptime, etc., but fall short of explaining how this is guaranteed. I think that in a lot of cases by offering this 99.9% uptime guarantee they (other service providers) are more or less mimicking their competition. I have spent a little bit of time researching this and thought that it would be worthwhile to explain and educate our clients and potential future clients as to how we go about managing uptime for our email service.
In today’s business climate, businesses rely heavily on email for things like customer transactions, vendor relationships, and internal communications. The Pleth Networks Plethware Premium Email Solution features an industry-leading 99.99% uptime guarantee. This guarantee is a reflection of both our understanding of email’s central importance to many businesses and a reflection of the high availability email system engineered by our experts.
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